About
A Seoul practice devoted to financial audit of travel expense applications — receipts, itineraries, and policy limits.
Why we exist
Travel spend sits in a grey zone between trust and control. Employees move through airports, hotels, and client dinners; finance teams later face stacks of travel expense applications that must still match written rules. Think Online was formed in Seoul to give those teams an independent pair of eyes — not to police every meal, but to test whether claims hold up when receipts, dates, and destinations are lined up together.
Origin
The practice began after repeated year-end reviews where duplicated taxi routes, weekend lodging without business purpose, and recycled boarding-pass images kept appearing in otherwise orderly claim packs. Rather than treat those findings as one-off noise, we built a focused audit offer around travel expense applications alone.
How we work
We read your policy first, then the applications. Sampling follows risk — higher amounts, unusual destinations, repeat claimants, and exceptions already approved once. Fieldwork stays document-heavy: folios, invoices, itineraries, and approval notes. Conversations with travellers happen only through your nominated contact.
People and place
Engagements are led by practitioners with backgrounds in financial audit and shared-service operations across Korean headquarters and regional offices. Client meetings are held at 24 Sejong-daero, Jung-gu, Seoul 04527, or at your premises when original claim folders cannot leave the building.
Values that shape an engagement
- Independence — we do not sell expense software or take referral fees from vendors
- Proportion — sample depth matches the risk, not a theatrical volume of testing
- Clarity — findings name the claim, the rule, and the gap without jargon
- Respect for travellers — exception language stays factual; personal commentary stays out
Relationship with clients
Most work is engagement-based. Finance teams return when a new policy launches, when overseas travel rises, or when close approaches and open applications pile up. Ongoing retainers exist only where a calendar of quarterly samples has been agreed in writing.